BuyEco is dedicated to only eco-friendly products. Any product that is biodegradable, naturally sourced, and devoid of paraben and harmful artificial chemicals can be sold on this platform.

To sell on BuyEco it is mandatory to register as a seller. The registration process is simple and takes only a few steps, once it's done our team will help you with the cataloging and onboarding process.

Yes, you can still sell on BuyEco, even if you don't have a website. We help you to catalog the products on the BuyEco website so they can reach the customers and you benefit from the sales.

Buyeco does not operate a warehouse, so all sellers are responsible for managing and fulfilling their own shipping.

All types of packaging must be handled by the seller directly.

Yes, your Brand Name will be mentioned in the product listing on BuyEco website.

It is super easy to list the products on the BuyEco platform. All you have to do is register and then our team will guide you with the process.

Buyeco accepts card and other online payments like Stripe and PayPal

Yes, you can cancel your account at any time. Currently, there are no cancellation fees.

Buyeco is an eco-friendly curated online marketplace designed to make sustainable shopping effortless. At our core, we're a passionate team committed to making the earth less polluted by offering eco-friendly living simple, accessible, and impactful.

Not all of our products are certified cruelty-free. However, any certified such products are clearly indicated in their product descriptions.

Not all of our products are certified vegan. However, any that are will be clearly labeled in their product descriptions.

We have a dedicated product team who carefully curate the items that meet our strict sustainability standards, ensuring that everything on Buyeco is genuinely eco-friendly.

No, you do not have to register and create an account to shop with us. However, it can make checkout quicker, more convenient and get updates on our latest products and discounts.

Just click on 'Lost Password' when logging into your account, and a password reset link will be sent to your registered email address. Click on that link and you can create a new password.

Yes you can easily update your account details.

To add or edit, follow these steps:

1. Go to 'My Account'
2. Click on the 'Edit' icon to update or edit the existing details or 'Add a new address' to include a new one.

Placing an order is simple:

1. Browse the products and add your chosen items to the cart.
2. Click on the cart icon and proceed to checkout.
3. Enter your shipping and payment details.
4. Review your order and click 'Place Order' to complete your purchase.
You'll receive a confirmation email once your order is successful.

If you've made a mistake with your order by placing a wrong address, please contact us immediately. We'll do our best to correct it before your item ships. However, once the package is in transit, it becomes the responsibility of the carrier and may be beyond our control.

We accept payments through PayPal and all major credit and debit cards, including Mastercard, Visa, and American Express.

Unfortunately, you cannot cancel or modify orders once they've been placed. This helps us process and pack orders efficiently while reducing wastes and errors. We recommend reviewing your order carefully before completing your purchase.

Tracking details will be automatically emailed to you once your order has been processed. You can track the order with the details provided.

At Buyeco, we strive to exceed expectations with both our products and service. If you're not satisfied with your purchase, please reach out to us at info@buyeco.com and we will discuss your concerns and work toward a suitable resolution.

Yes, when the item gets returned to the seller in an undamaged and proper condition with genuine reason for the return, a full refund will be initiated. However, the decision of full refund lies with the seller of the item.

Yes, we offer international shipping but it depends on the seller. However, we don't process international orders directly through our website. Our seller finds the most sustainable shipping option for your location. If you'd like to place an order, we're happy to assist—please contact us at info@buyeco.com.

For timely and secured delivery of every product we have partnered with a trusted logistics provider. Please note that our delivery service is currently available based on where our sellers are willing to ship their products.

Shipping charges are calculated based on your order's total value and the seller. It will be displayed at checkout.

We are currently offering delivery across the United States of America. However, based on our sellers and the items we can also deliver in other countries too.

Compostable mailers are eco-friendly packaging materials that break down naturally in composting environments, reducing environmental impact compared to traditional plastic packaging.

Fragile items are carefully packaged with eco-friendly cushioning materials like recycled paper or biodegradable peanuts to ensure they arrive safely.

Each seller determines the time required for processing. This estimated time is displayed on the product page. While we strive to deliver all orders on time, occasional delays may occur due to circumstances beyond our control.

Please contact us at info@buyeco.com with your order number and we'll investigate the delay and provide you with an update.

You can initiate a return or exchange in two ways:

Option 1: Email Request

Email us at info@buyeco.com. in with your order number and return/exchange request. Our customer support team will assist you.

Option 2: Self-Serve Return

1. Click the profile icon on our website or visit the Returns or Refund Policy page.
2. Log in using your email address and click Continue.
3. Check your email for a verification code and enter it on the site.
4. Select the order you wish to return.
5. Choose the item(s), select a return reason, and add a note if needed.
6. Click Request Return to complete the process.

For more details, please refer to our Return Policy.

To be accepted, return or exchange requests must meet the following conditions:

• Items must be returned in their original condition, including all bills, tags, labels, and packaging.
• Products should be unused, unsoiled, and undamaged.
• Original brand packaging must be intact.
• Exchanges are subject to product availability at the time of the request.

Requests that do not meet these criteria may be declined.

Note: The final decision on whether to accept the returned item(s) resides with the seller.

The timeline for returns and exchanges may vary depending on the brand or seller involved.